Help Desk

There are tons of advantages to being a member of realG.tv. Whether you are looking for new ideas, new training, or want to update your billing … you can do it all yourself without waiting for a reply.

Be sure to read the FAQ’s below before contacting us … your answer is likely below (and there’s a very good chance you can take care of it in your account area).

If you do need us, please contact us anytime at help [at] realG.tv (please include your membership username and be very specific in your question/request). We try our best to answer you right away, but sometimes it can take up to two business days.

How Do I Change Or Update My Billing Information?

It’s easy! To change your billing information (including updating your credit card, billing address, etc.), you can do that all yourself in your Account Page HERE.

How Do I Change My Password?

You can change your password in your Account Page HERE.

How Do I Cancel My Membership?

You can cancel your membership at anytime.  Simply go to your Account Page HERE. Find where it says “Account Details” and click the cancel button. You will no longer be billed and your access will terminate on the last day of the current billing cycle.

How Often Is New Content Added?

One new lead generation idea/training is added each week … typically on Wednesday … with the exception of major holidays (i.e.  Christmas, New Years, …).  Each training is designed to give you fast insight into what is working right now to get high quality, motivated, home buyer and home seller leads … and how you can implement the idea quickly into your practice.

How Do I Get Coaching From Mike Cerrone?

Mike Cerrone does not offer coaching with this program.  However, Mike does visit the Facebook group and offer suggestions and insight from time to time.  You can also post your real estate agent lead generation comments and questions in the Facebook group and get answers from other members of realG.tv.  To access the group, click HERE.

My Question Was Not Answered Above ... What Do I Do Now?

If you can not find the answer to your question in the FAQs above (please look first), then contact us at help [at] realG.tv (please include your membership username and be very specific in your question/request).  We try our best to answer you right away, but sometimes it can take up to two business days.